Reputation Management

One of the biggest mistakes a business owner can make is to continue a marketing campaign without having a clue what their online reputation is. You see, if your business has a poor online reputation, you’re just throwing money into the wind when you advertise, no matter how awesome your advertising may be.

Check out these statistics:
• 78% of Internet users conduct product/services research online.
• 50% of all Internet users over the age of 18 have left a review online.
• 72% of consumers trust online reviews as much as personal recommendations.
80% of consumers surveyed have changed a purchase decision due to a bad review they saw online.

So the big question for business owners in this new age of consumer awareness is this: “How much money are you losing every day because your online reputation is driving new customers/clients to your competition?” That’s why we at 21st Century Marketing Solutions will encourage you to take steps to build or restore a solid reputation.

We’ll begin by doing a Comprehensive Reputation Audit that will reveal exactly where your reputation weaknesses are across the Internet. This will include:

• Checking your online visibility in local search engines, review sites and directories.
• The managing and marketing of your online reviews.
• Your marketing of news, image and video mentions about you, your employees and your business on the web.
• The way you’re managing your engagement with customers/clients and prospects through social media.

And, of course, we’ll discuss the financial impact on your business of letting bad reviews go unmanaged.

To request a FREE Comprehensive Reputation Audit (Normally $97.00) for your business, please give us a call at 864-650-0063 or send us a message through our “Contact Us” page.

   New Service!

 

PRO Reputation & Social Builder Packages

We are very excited and proud to be able to offer this powerful new Reputation & Social Media marketing and management service to local business owners like yourself.

Imagine being able to entrust this crucial, complex service into the hands of a team of  highly qualified individuals whose sole responsibility is to take businesses like yours to the next level…and beyond!!!

What will we do for you and your business? Here are just a few of the business-building tasks that we take care of:

  • If needed, we will build you a customized, mobile friendly location page
  • Update your important business information on Facebook, Twitter & Foursquare, and keep it up-to-date
  • Distribute your business information to the 4 major data providers, who will then distribute it to over 300 sites, including search engines, review sites & directories
  • Monitor your reputation all across the Internet, notifying you right away when a review targeting your business goes online; you can quickly respond to them yourself, or allow our trained staff to respond in a professional manner
  • Collect positive reviews that can then be show-cased 
  • Write & place 4 quality posts per week for your business on Facebook, Twitter & Google
  • And much, much more

To find out more about our three different packages, just give us a call at 864-650-0063, or contact us through our Contact Form.